HB Mobiles – FAQs & Support

HB Mobiles – Help & Support FAQs

About HB Mobiles

Learn more about who we are and what makes our renewed and refurbished devices stand out.

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Buying Renewed Devices

Everything you need to know before purchasing a renewed phone — quality checks, testing process, and authenticity.

2 categories

Our Products

Discover the standards we follow to ensure every HB Mobiles device meets top-quality benchmarks.

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Payment Methods

We support multiple payment options including Card, Cash on Delivery, and Installments. Find out which method suits you best.

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Shipping & Cancellation

Orders are shipped within 1 to 3 working days. For more details, check our full Shipping & Cancellation Policy.

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Troubleshooting & Setup

Before submitting a claim, check our quick Troubleshooting & Setup Guide to solve common issues and set up your device easily.

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Warranty & Returns

Every HB Mobiles device includes a 12-month warranty. Learn more about warranty coverage and our return process.

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Partnerships

Want to collaborate with HB Mobiles? We’re open to business partnerships and brand collaborations.

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Others

Explore additional helpful topics and guides related to HB Mobiles products and services.

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Need More Help?

Contact us anytime — our experts will respond within 24 hours.

Email: support@hbmobile.com

Call Us: +971 4 459 7000
Available Mon–Fri, 9:30 AM – 5:30 PM

Contact Support