Terms and Conditions | HB Mobile

Terms and Conditions

The website will not provide any services or products to any Office of Foreign Assets Control (OFAC) sanctioned countries in accordance with UAE law.

By accessing and placing an order with HB Mobile, you confirm that you are in agreement with and bound by the terms of service contained in the Terms & Conditions outlined below. These terms apply to the entire website and any email or other type of communication between you and HB Mobile.

Under no circumstances shall HB Mobile or its team be liable for any direct, indirect, special, incidental, or consequential damages, including, but not limited to, loss of data or profit, arising out of the use, or the inability to use, the materials on this site.

License

HB Mobile grants you a revocable, non-exclusive, non-transferable, limited license to download, install, and use the website strictly in accordance with these Terms & Conditions.

Return and Refund Policy

You can return a product if it was delivered incorrectly or is damaged compared to what was listed on our website. A 10-day return period applies for change-of-mind reasons, provided the product is unused and in original packaging. A 10% operational fee may be deducted.

Cookies

HB Mobile uses cookies to enhance user experience. Cookies help remember preferences and login sessions but are non-essential. Disabling cookies may affect website functionality.

Warranty Policy

HB Mobile Warranty

The warranty covers eligible products for one year from the date of delivery, excluding misuse or accidental damage.

Extended Warranty

Our extended warranty extends coverage for an additional year, including limited coverage for accidental damage up to AED 1500.

Intellectual Property

All content, designs, and materials on this website are the property of HB Mobile and protected under UAE and international laws. Unauthorized reproduction is strictly prohibited.

Governing Law

These terms are governed by the laws of the United Arab Emirates. Any disputes will be resolved under the jurisdiction of the Dubai International Financial Centre (DIFC).

Contact Us

If you have any questions about these Terms & Conditions, please contact us:

Email: contact@hbmobile.ae

Phone: +971 4 459 7000

Working Hours: 9:30 AM – 5:30 PM (Mon–Fri)